Technical Support

I am having trouble making a wager or logging onto RealBet!

In many cases your connection to the Internet may be causing an issue. Check the following:

  • Make sure you are connected to the Internet
  • Refresh your browser window by hitting F5 or clicking on the Refresh icon in your browser bar
  • Log out of your RealBet account and then log back in
  • Clear your cache on your browser of temporary files, deleted files, cookies etc.

What browser can I use to play on RealBet?

RealBet supports all the major browsers such as Internet Explorer, Safari, Firefox and Google Chrome. We recommend always using the most up-to-date version of your browser to ensure optimal performance and security.

How do I set my security levels in Internet Explorer?

Internet Explorer has three main Security Levels which can be customized for when you are online. The default setting is the “Medium” level and which is necessary to use and access the RealBet website. To ensure that your security levels in Explorer are set to “Medium” simply click on “Tools” in the menu bar and then select “Internet Options”. Then click on the “Security” tab and follow the instructions listed there.

When does the system automatically log me off?

If there has been no activity on your account for 30 minutes you will be logged off RealBet. This is to protect your account and for general security purposes.

Do you have a mobile version of RealBet?

RealBet is proud to offer an excellent mobile gaming experience. Simply login at mobile.realbet.eu with the same RealBet Username and Password you use on the RealBet website to enjoy all of the benefits of betting on the go!